Have a Problem? Talk to Us First.
Before contacting your bank to dispute a charge, give us the chance to resolve it. Most
billing issues are resolved within 1–3 business days when you contact us directly.
Reach us at:
Phone: (877) 734-4554
Email: support@buyturbohard.com
We can resolve most issues right away:
Order not received? We will resend tracking and, if the package is lost in transit, reship at no cost.
Want a refund? We offer a 30-day, no-questions-asked refund — see our Refund Policy.
Unrecognized charge labeled TURBOHARD? That is us — Turbo Hard. We will look up the
transaction and correct any errors immediately.
Unhappy with the product? We can offer a replacement order, a different SKU, or a full refund.
If you do file a dispute with your bank, please mention that you attempted to contact us
first. We will respond to your bank with the order details and any correspondence.